If you want to understand the catastrophic impacts of a cyber blackout, needs to follow the case of Delta Air Lines.
The US airline suffered a loss of US$ 500 million with the global outage of July 19 and announced that it will sue Microsoft and the CrowdStrike.
The incident affected around 40,000 of the company's employees, causing delays and millions of dollars in compensation for passengers. Find out how it all happened and what Delta is doing to hold those responsible accountable.
-
- Delta Air Lines lost $500 million in cyber outage.
-
- Company will sue Microsoft and CrowdStrike.
-
- Around 40,000 Delta employees were affected.
-
- Compensation payments to customers total millions of dollars.
-
- Insurance sector could face billions in claims due to blackout.
Delta Air Lines and the Impact of the Cyber Outage: What You Need to Know
Introduction to Cyber Blackout
Did you know that the Delta Air Lines suffered significant loss due to a global cyber outage? The situation occurred on July 19th and caused losses of US$ 500 million (approximately R$2.83 billion). Let’s explore the details of this event and understand how it impacted the company and its customers.
Immediate Consequences
When a cyber outage affects a major airline like Delta, the consequences are profound. Approximately 40 thousand servers of the company were affected, requiring manual restoration. This resulted in flight delays and cancellations, as well as large expenses for compensation and accommodations for the impacted passengers.
Lawsuit Against Microsoft and CrowdStrike
Given this scenario, Delta Air Lines decided to sue CrowdStrike, responsible for the security problem, and the Microsoft, whose operating system, Windows, was affected by the outage. According to Ed Bastian, Delta's director, the company saw no other option but to seek legal compensation for the losses suffered.
Global Economic Impact
The failure did not only affect Delta. It is estimated that around 9 million Microsoft devices were impacted. The flaw in one of CrowdStrike's security systems, specifically a tool called Falcon, was the main cause of the problem. This tool, which normally detects intrusions, began to behave destructively after a software update.
Repercussions on the Insurance Sector
The cyber outage has also brought major challenges to the insurance industry. Experts estimate that insurers could face up to US$ 1 billion in claims. Companies such as Marsh, the world's largest insurance broker, have already received hundreds of claims notifications related to the event.
Why Was Brazil Less Affected?
Interestingly, Brazil was not as impacted by the cyber outage. This can be attributed to different factors, including technological infrastructure and reliance on specific systems that were not as vulnerable to the failure.
The Importance of Cyber Security
This event highlights the importance of investing in cyber security. Advanced tools and regular updates are essential to prevent similar incidents. Companies across all industries must be prepared to deal with potential threats and minimize damage.
Technological Solutions and Future
To avoid future problems, it is crucial to adopt innovative technological solutions. artificial intelligence can play a key role in detecting and preventing cyber threats. Tools such as artificial intelligence that detects lies and Free AIs that create videos from text can be powerful allies in protecting data and systems.
Conclusion
The cyber outage that affected Delta Air Lines serves as a reminder of the vulnerability of modern technological infrastructures. It is essential that companies, governments and individuals remain vigilant and invest in cyber security to protect your assets and data. Staying on top of the latest technological innovations and adopting robust security practices is essential to avoid future losses.
Frequently Asked Questions
What caused the cyber outage that crippled Delta Air Lines?
The outage was caused by a faulty software update to the Falcon system, managed by CrowdStrike. This impacted Microsoft's Windows operating system, affecting around 40,000 Delta servers.
What was the total loss to Delta Air Lines due to the cyber outage?
The company reported a loss of US$1.4 trillion, including lost revenue and costs for compensation and hotels for affected passengers.
Has Delta Air Lines taken any legal action against Microsoft and CrowdStrike?
Yes, Delta has confirmed that it will sue both Microsoft and CrowdStrike over financial damages caused by the outage.
How many devices were affected by the CrowdStrike Falcon system failure?
The flaw compromised nearly 9 million devices around the world, including 40,000 Delta Air Lines servers.
Why was Brazil not as affected by the cyber blackout?
The impact varied globally, but specific outages in Brazil were minimized, possibly due to different security and network configurations.