Have you ever received a strange message about an order being suspended by Mail? Be careful, it could be a scam. Criminals are sending fake SMS and WhatsApp, claiming your product is on hold and asking you to make a PIX to release it. You Mail and the Federal police are already aware and working to resolve this. Here in the article, you will discover how to protect yourself from these traps.
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- Fake SMS and WhatsApp messages in the name of Correios.
- Scam asks for payment via PIX to release supposed product.
- Post office confirms scam and calls Federal Police.
- Fraudulent website copies visual elements from Correios.
- Check order status only on the official Correios website.
How to Avoid Scams Involving Fake Post Office Messages
Understanding the Scam
Have you received a message informing you that your order was held by customs inspection? Be careful, this could be a scam! Criminals are impersonating Mail to send false messages via SMS and WhatsApp, claiming that products are on hold and requesting payment via PIX to release the item.
How Scammers Act
Scammers use texts like “MAIL: Your order has been temporarily held. To find out more, click on the link” or “We inform you that your order was blocked by customs inspection. For more information access". These messages direct you to a fraudulent website that imitates the look of the Post Office, making it easier to deceive.
Identifying Fake Messages
Here are some points that can help you identify these fraudulent messages:
- Suspicious links: Avoid clicking on unknown or suspicious links.
- Payment requests: Correios never requests payments via PIX to release orders.
- Request for personal data: Scammers ask for information such as full name, email, telephone number and CPF.
Protection Measures
To protect yourself from these scams, follow these guidelines:
- Check the official website: All information about the logistics of your order is available on the official Correios website with the tracking code.
- Be wary of urgent messages: Messages that require immediate action are often scams.
- Do not provide personal data: Never share personal or financial information in response to unsolicited messages.
Action by the Post Office and Federal Police
The Post Office, upon learning of the scam, called the Federal police and filed a formal complaint with Meta, owner of WhatsApp. This demonstrates the seriousness with which the company is treating the case and the importance of you also being aware.
Protect Your Device
To increase your security, consider using trusted security applications. Learn more about how to protect your cellular platform and what to do if you suspect a malicious app. These measures can prevent you from falling for scams and keep your data safe.
Frequently Asked
What is this new scam using the Post Office?
Scammers send messages, usually via SMS or WhatsApp, pretending to be from the Post Office. They say that your package is on hold and ask for payment via PIX.
What is the objective of criminals?
Criminals want you to make a fake payment to release a package that doesn't exist. They also collect your personal data during the scam.
How can I identify a fake message?
Suspicious messages usually have Portuguese errors, strange links and ask for personal information. Always check the status of your order directly on the official Correios website.
What should I do if I receive one of these messages?
Do not click on the links, do not respond and do not make payments. Block the sender and report the message to the Post Office and the Federal Police.
What did the Post Office do about the scam?
The Post Office informed the Federal Police and reported the case to Meta, responsible for WhatsApp. Always check information directly on the official Correios website.
